11. (19-0575) Recommendation to adopt resolution authorizing City Manager, or designee, to execute a contract (master agreement), and any necessary amendments, with Accela, Inc., of San Ramon, CA, for software maintenance, licensing, professional services and remote technical assistance, for a total amount not to exceed $210,000, for a period of three years, January 1, 2018 through December 31, 2020, with the option to renew for two additional one-year periods; and Authorize City Manager, or designee, to increase Munis Contract No. 3193500024 with Accela, Inc., by $123,222, for a total amount not to exceed $210,000, for the period ending December 31, 2019. (Citywide)